Cuebase
Collect & respond · Inbox
One inbox for every reply
Feedback from every channel and location lands in one list, translated and tagged by mood, so nothing slips past your team.
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Every channel in one list
WhatsApp, email, SMS and QR replies arrive in the same inbox, sorted by what needs attention first.
- Filter by rating, location or status
- Unhappy feedback is flagged at the top
- Approve, reject or archive in bulk
Onboarding check-in — “Anything confusing so far?”
Renewal moment — “What made you stay another year?”
Support win — “How did that resolve for you?”
Translated as it arrives
Customers write in their language. You read it in yours, and reply back in theirs.
- Automatic translation
- Original text always kept
+42%
4.9
120+
Reply on the channel they used
Answer from the inbox and the reply goes back the way the feedback came in, with an AI draft to start from.
- AI-drafted replies
- Notes for your team
Synced
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Publish & grow
Then put the feedback to work
Four ways to show approved feedback where people decide.
Customers
What our customers say
Collected and published with Cuebase, of course.
“We used to beg happy patients for reviews. Now Cuebase asks every one of them, and our Google rating went from 4.3 to 4.8 in four months.”
“The private feedback step saved us. We hear about a bad night before it turns into a one-star review.”
“WhatsApp requests get replies in minutes. Email never came close for our gyms.”
Let Cuebase do the asking
Connect Google, pick a channel, and get your first new review within a day.