Automate feedback requests with Zapier in 10 minutes

Overview

Trigger a request from any booking, payment or CRM event. This guide walks through the approach step by step, with examples from Cuebase customers.

What to do first

Start with one location or one channel. Measure the response rate for two weeks before changing anything else.

Next steps

Once the basics are working, add a second channel and compare. Small changes to timing and wording often matter more than the channel itself.